Shipping Policy
At SHENGSHUO LIMITED, we strive to ensure that your shopping experience is as smooth as possible. Below is our shipping policy to keep you informed about our procedures.
1. Shipping Destinations
We currently ship to Worldwide. If your location is not listed, please contact us for assistance.
2. Processing Time
All orders are processed within 1-3 business days. You will receive an email confirmation once your order has been shipped.
3. Shipping Methods and Costs
We offer the following shipping methods:
- Standard Shipping: Typically takes 5-10 business days. Shipping costs will be calculated at checkout based on your location.
- Express Shipping: Typically takes 2-4 business days. This option is available at an additional cost.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package’s progress online.
5. Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact our customer service team at [email protected] or call us at +86 15705909782. We will work to resolve the issue as quickly as possible.
6. Customs and Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer. Please check with your local customs office for more information.
7. Contact Information
If you have any questions or need further assistance regarding shipping, feel free to reach out:
- Email: [email protected]
- Phone: +86 15705909782
Thank you for choosing SHENGSHUO LIMITED. We appreciate your business!